SHIPPING
Shipping Policy
At Uphorea, we’re committed to getting your gear to you quickly and reliably so you can focus on the outdoors. Below you’ll find everything you need to know about our shipping process.
📦 Processing Times
Orders are typically processed within 1–2 business days after purchase.
You will receive a confirmation email once your order has been shipped.
🚚 Shipping Options
Standard Shipping (5–7 business days): Reliable and cost-effective option for most orders.
Express Shipping (1–3 business days): Perfect if you need your gear fast.
Free Shipping: Occasionally available during promotions or on orders over a set amount (see checkout for details).
Please note that shipping times may vary slightly depending on your location and carrier service availability.
🔎 Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number and a link to follow your delivery progress.
You can also visit our Track Order page on the website, using your order number and email address to check the latest updates.
⏳ Delayed or Missing Orders
If your order seems delayed:
First, check the tracking link in your email or on our Track Order page for the most up-to-date information.
Keep in mind that weather, carrier delays, and peak holiday seasons can sometimes extend delivery times.
Still waiting? Contact our support team—we’re here to help.
📞 Need Support?
Email: info@uphorea.com
Live Chat: Available on our website for real-time assistance
Social Media: Message us directly on Facebook or Instagram for quick updates
Our team will work with the carrier and provide you with the best solution to make sure your gear arrives.
🌍 Shipping Coverage
We currently ship to most regions within [insert your shipping zones here—e.g., U.S., Canada, etc.]. If you don’t see your location at checkout, please reach out and we’ll do our best to assist.
✅ Our Promise
We know how important it is to have reliable gear when you need it. That’s why we do everything possible to ship quickly, keep you informed, and provide hassle-free support every step of the way.